Privacy Policy

Solestretch LLC Privacy Policy

Solestretch, LLC takes your privacy seriously. This privacy policy will explain how Solestretch, LLC uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• Marketing
• What are your data rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• Privacy policies to other websites?
• Changes to our privacy policy
• How to contact us
• How to contact appropriate authorities

What data do we collect?

Solestretch, LLC collects the following data:

• Personal identification information (Name, address, email address, phone number, etc.)
• Credit card information when you make a purchase
• Any information you share with us regarding yourself

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you: 

• Register on-line or place and order for any of our products
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
• Use or view our website via your browser’s cookies

Solestretch, LLC may also receive your data indirectly from the following sources:

• Marketing list we may purchase

How will we use your data?

Solestretch, LLC collects your data so that we can:

• Process your order, manage your account
• Email you with special offers on other products and services we think you might like
• Send you newsletters or other periodic communications
• Request product reviews

If you agree, Solestretch, LLC will share your data with our partner companies so that may offer you their products and service:

• Currently we have no partner companies with which we share data.

When Solestretch, LLC processes your order, Solestretch, LLC may send your data to and also result in information from credit reference agencies to prevent fraudulent purchases.

When Solestretch, LLC processes your order, Solestretch, LLC will send your data to our shipping company(ies) for quotes, and to complete the delivery process.

How do we store your data?

Solestretch, LLC stores your data on computers at our headquarters that are password protected. Our merchant account stores your data for processing your payments.

Solestretch, LLC will keep your data for at least 3 years. Once this time period has expired and there is no interaction within a 3 year period, we will destroy your data.

Marketing

Solestretch, LLC would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

• Currently we have no partner companies with which we share data.

If you have agreed to receive marketing, you may always opt out at a later data. For instance, to opt out of email marketing, you may select “Unsubscribe” at the bottom of our emails.

You have the right at any time to stop Solestretch, LLC from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Solestretch, LLC would like to make sure you are fully aware of all of your data protection rights. Depending on where you live, you may have the following rights under data protection laws in your jurisdiction:

The right to access: You have the right to request Solestretch, LLC for copies of your person data. We may charge you a small fee for this service.  

The right to rectify: You have the right to request that Solestretch, LLC correct any of your personal information you believe is inaccurate. You also have the right to request Solestretch, LLC to complete your personal information that you believe is incomplete.

The right to erasure: You have the right to request that Solestretch, LLC erase your personal data, under certain conditions.

The right to restrict processing: You have the right to request that Solestretch, LLC restrtict processing of your personal data, under certain conditions.

The right to object to processing: You have the right to object ot Solestretch, LLC processing of your personal data, under certain conditions.

The right of data portability: You have he right to request that Solestretch, LLC transfer the data we have collected to another organization, or directly to you, under certain circumstances.

Depending on where you live, if you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@solestretch.com.

Children’s Information

The Solestretch LLC website is not intended for children under the age of 16 years old. We do not knowingly collect information from children under the age of 16. If we discover that we have information from a child under the age of 16, we will delete it immediately. If you believe that a child under the age of 16 may have provided his or her information to us, please contact us using the contact information below.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology. Cookies are stored in your browser’s file directory. Cookies may be stored only for the time you are in a given site or they may remain stored in your browser for a defined period of time beyond your current session. Cookies work in combination with content within the website itself, to capture and remember information.

First party cookies are set by Solestretch, LLC as the Site operator. These include cookies relate to your activity specific to our site (for instance, the preferences of online shopping feature of the Site). Third-party Cookies are set by service providers we use for features and functionality on our site (e.g. Personalization and Analytics), for example Facebook may place a cookie to track last Facebook pages visited and user registration effectiveness or YouTube may place a cookie to track the user’s video player preferences.  

To learn more about these technologies and how they work, please see www.allaboutcookies.org.

How do we use cookies?

Solestretch, LLC uses cookies and other technologies (such as web beacons and pixels) in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Enabling you to use different functions on our website, such as playing videos
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality: Solestretch, LLC uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include the location you are in. A mix of first and third party cookies are used.

These Cookies also help us to identify and fix errors, understand and improve services, research and test different features and monitor how our visitors reach our sites.

Our Site includes functionality cookies provided by third parties.  For example, an embedded YouTube or VIMEO video. Disabling these cookies will likely render that function unusable.

Advertising: Solestretch, LLC uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and IP address. Solestretch, LLC sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

Social Media: We may use sharing buttons on our Site, so you have easily “Like” or share our content on Facebook and Twitter. What information is collected will vary by social media site and will be dependent on the settings you have selected on those social media sites.

What are Cookies Used For?

Essential cookies allow us to recognize your device to help you navigate efficiently to obtain the information and services you have requested.  You will not to able to opt out of receiving essential cookies, as they are necessary for the operation of the Site and enable you to move around the Site and use its features, including the services we offer through it.

Non-Essential cookies include analytics, performance and advertising cookies. These allow our Site to remember your preferences and to help you to view information that is most relevant to your interests. These cookies help us to maintain and improve our Site by providing information on how visitors find and use the Site.  You can control, manage and/or delete cookies via your browser settings. See section on “Managing Cookies” below, for more information.

We use Cookies for things like:

We also use the cookies for:

• Remembering your search settings; and
• Tailoring content to your needs.

Analytics

We work with third parties, such as Google Analytics, to provide analytics services that use the Cookies set on your device to measure the performance of the Site, such as how many people have visited our website, what type of technology they are using, how long they spend on the Site, what pages they look at, and how they reached our Site.

This Site uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies to analyze your use of the website. The information generated by the cookies about your use of this Site and web browser related information is transferred to and stored on a Google server in the United States of America, which does not provide an adequate level of protection for personal information. Google uses this information to assess your use of the Site, providing reports on website activity for website operators and other website activity and internet related services. Google may transfer this information to third parties if required by law or if third parties process the information on behalf of Google. Google will not associate your IP address with any other data held by Google. For an overview of privacy at Google see at:

https://support.google.com/analytics/answer/6004245

To opt out of being tracked by Google Analytics visit:

https://tools.google.com/dlpage/gaoptout

How to manage cookies

You can set your browser to not accept cookies.  However, in a few cases, some of our website features many not function as a result. You will not be able to opt out of receiving essential cookies, as they are necessary for the delivery of the information and services through the Site. You are able to disable placement of some (but not all) Cookies by setting your browser to decline cookies. Additionally, you can also control, manage and/or delete cookies via your browser settings.

All recent versions of popular web browsers give users a level of control over cookies. Users can set their browsers to accept or reject all, or certain cookies.  Users can also set their browsers to prompt them each time a cookie is offered.   In order to manage your cookies, please follow the instructions for the main browser types provided in the links below.

Google Chrome

Internet Explorer

Microsoft edge

Firefox

Privacy Policies of other websites

The Solestretch, LLC website contains links to other websites. The Solestretch, LLC privacy policy applies only to our website, so if you click on a link to another website, you should read the privacy policy.

Changes to our privacy policy

 Solestretch, LLC reserves the right to change its privacy policy at any time. Solestretch, LLC keeps it privacy policy under regular review and places any updates on this webpage. The privacy policy was last reviewed on 27 July 2020.

How to contact us

If you have any questions about the Solestretch, LLC privacy policy, the data we hold on you, or would like to exercise one of your data protection rights, please contact us at info@solestretch.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Solestretch, LLC has not addressed your concern in a satisfactory manner, you may have the right to contact the authorities in your jurisdiction. 

Bill Flickinger

info@solestretch.com